Standard Return & Exchange Policy
If you would like to return your product, please call us at (905) 427-5050. We have 30 days return policy.
We do not accept products under certain conditions:
- Product that have been used or installed.
- Product is not returned with all accessories and attachments.
- Products that are not in its original conditions and original packaging.
- We ship Canada wide, except Yukon & Northwest Territories.
Shipping Damage
If your shipped product is damaged, please contact us immediately at (905) 427-5050. Please take a picture of the damage and send it our email at customerservice@bisoncover.com We will send you a replacement.
WARRANTY
Our products come with 2 years warranty to ensure a peace of mind and confidence in your purchase. You will have coverage against any defect or workmanship, but the warranty will be void in certain conditions such as improper use and installation; damage due to accident and normal wear and tear.
Other reasons for which warranty may be void are:
- Wind whip damage due unsecured tarp while in motion
- Neglect in the day to day use
- Tonneau cover damage due to over load